CBM / About Us / Our Value-Add

Know-how competency and flexibility
We manage facilities for over 200 clients nationwide with different property portfolio requirements. In CBM, we develop tailor-made services by integrating in-house knowledge and expertise, and combining them with carefully developed processes. We offer our clients free consultancy services as part of our integrated model to help drive down the cost of our customers and increase efficiency.
Our integrated service is tailored to suit your built environment and can cover every aspect of building service and maintenance requirement.
Highly-trained staff
Delivering the highest quality of service to our customer is central to CBM's culture. This is achieved through our team of skilled and highly-experience staff. Our staff, supervisors and managers are all trained in customer service as well as being technically-adept to their respective area of expertise.
Customer-centric
We are a customer-centric organisation that understands our clients' full requirements. We operate a complete open policy and share ideas to improve service levels and ways to reduce the costs of our customers.
This approach has resulted in high level of customer satisfaction, repeat business and long-term contracts.
Technology
CBM Maintenance Management System (CBMMS) is used to manage all building maintenance, tracking all building-related areas. The CBMMS provides real-time information to the site team and our customers through a web-based interface.
On Site Service Support
CBM provides a 24 x 7 on-site rectification support to the critical infrastructures within hours of phone call notification. We are able to deploy stand-by technical personnel to diagnose and initiate proper solutions to the area of concern.
